Anonymous users don't work
I can't seem to enable anonymise users properly, it's on but users are still shown on the website.
Site
Attached is the image of it being enabled.
Solution:Jump to solution
There’s two scenarios this could be:
1. users in your server have previously given consent and since they have they won’t be anonymized
2. the pages are cached on answer overflow, in this case it’ll show as anonymized by tonight...
6 Replies
Solution
There’s two scenarios this could be:
1. users in your server have previously given consent and since they have they won’t be anonymized
2. the pages are cached on answer overflow, in this case it’ll show as anonymized by tonight
I think it’s #1 in this case as you have read the rules consent enabled
ahh, sry thats a miss understanding on my part, so i can remove the consent and it will still function? Just wont show user info?
Yes enable “consider all messages public” and “anonymize messages” for that behavior
I need to update our docs to communicate that better
im going to be honest i havent read them anyway😂
But that's realistically a testiment to how easy you have made your bot! No docs needed !!
That’s part of improving the docs / onboarding is forcing you to 😅
If done well it’s part of the onboarding so it all makes sense