Mikel
Mikel•3w ago

Posts aren't appearing

Custom domain is working and everything looks to be configured properly from what I can see... but posts aren't appearing. Any idea what I can do to troubleshoot?
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Solution:
It might be that the channel is configured only to be visible by a certain role, i.e a verified role
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12 Replies
Mikel
MikelOP•3w ago
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Rhys
Rhys•3w ago
Hey did you just recently enable indexing? It can take up to 24 hours to get content indexed from the first enablement
Mikel
MikelOP•3w ago
Probably this time yesterday.. but I only toggled on 'Consider all messages public' today -- about 4 hours ago
Rhys
Rhys•3w ago
Can you link me to your site?
Mikel
MikelOP•3w ago
@Rhys please let me know if need to do anything from my end
Rhys
Rhys•3w ago
Taking a look Hey @Mikel, it looks like the bot is missing permission to read the channel contents Please make sure it has the ReadMessageHistory and ViewChannel permissions That's my bad on it not showing an error in the dashboard, I'll get that updated Once you've given it those permissions ping me and I'll restart the indexing
Mikel
MikelOP•3w ago
@Rhys the bot has those permissions
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Rhys
Rhys•3w ago
Those are its' global permissions, you need to check its channel permissions
Solution
Rhys
Rhys•3w ago
It might be that the channel is configured only to be visible by a certain role, i.e a verified role
Mikel
MikelOP•3w ago
I've now added the Answers Overflow role to the Questions channel. I'll wait 24-hours and see what happens 🙂
Rhys
Rhys•3w ago
your content is appearing now
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Mikel
MikelOP•3w ago
Thanks mate

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