Posts aren't appearing
Custom domain is working and everything looks to be configured properly from what I can see... but posts aren't appearing. Any idea what I can do to troubleshoot?
Solution:Jump to solution
It might be that the channel is configured only to be visible by a certain role, i.e a verified role
12 Replies
Hey did you just recently enable indexing? It can take up to 24 hours to get content indexed from the first enablement
Probably this time yesterday.. but I only toggled on 'Consider all messages public' today -- about 4 hours ago
Can you link me to your site?
@Rhys please let me know if need to do anything from my end
Taking a look
Hey @Mikel, it looks like the bot is missing permission to read the channel contents
Please make sure it has the
ReadMessageHistory
and ViewChannel
permissions
That's my bad on it not showing an error in the dashboard, I'll get that updated
Once you've given it those permissions ping me and I'll restart the indexing@Rhys the bot has those permissions
Those are its' global permissions, you need to check its channel permissions
Solution
It might be that the channel is configured only to be visible by a certain role, i.e a verified role
I've now added the Answers Overflow role to the Questions channel. I'll wait 24-hours and see what happens 🙂
your content is appearing now
Thanks mate