Ginzoyel
Ginzoyel6d ago

Users and messages are not anonymized despite enabling it

We have enabled the feature (before) choosing to index our channels but the bot has pulled everything with the original usernames and avatars. Please see the attached images. Discord Link: https://discord.com/channels/752293144917180496/1376308202437611520/1376308202437611520 AO Link: https://www.answeroverflow.com/u/380189372244557827 Both usernames and avatars are the same.
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Solution:
This should be fixed now
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27 Replies
dan1st
dan1st6d ago
Is automatic consent enabled?
Ginzoyel
GinzoyelOP6d ago
@dan1st yes it is.
dan1st
dan1st6d ago
consent => no anonymization
Ginzoyel
GinzoyelOP6d ago
Ok that is not clear at all sorry. But if I disable consent, a user manually has to give consent right?
Ginzoyel
GinzoyelOP6d ago
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Ginzoyel
GinzoyelOP6d ago
We have our channels all set like this We wanted to avoid having to harass our users to get consent, but then keep messages anonymized. Is this not possible?
dan1st
dan1st6d ago
I think not giving consent means their messages are - not shown if anonymization is disabled - anonymized if anonymization is enabled
Ginzoyel
GinzoyelOP6d ago
Ok if I disable automatic consent, will all the messages change or just the new ones or how does it work?
dan1st
dan1st6d ago
consent is per user - once they've given consent, it can be revoked with /manage-consent at least if I'm not confusing anything so disabling automatic consent will change it for new users in the future
Ginzoyel
GinzoyelOP6d ago
Yeah I understand this but how is consent given? Is the user asked for it when they make a thread? (This doesn't seem to be the case, as I just disabled automatic consent and then made a thread and the bot only told me how to mark a message as a soluton) We wanted to prevent our users getting bombarded with "Can we have consent?" every time they post. and just have the messages anonymized automatically. I guess consent is automatically disabled per user unless a user types /manage-consent which basically no one is going to do
dan1st
dan1st6d ago
There are 3 ways I know about: - users manually consent with /manage-consent - you can put it in the server rules and configure consent automatically when creating a post - you can put it in forum guidelines and configure consent automatically when creating a post
Ginzoyel
GinzoyelOP6d ago
Ok. @Rhys can you please chime in here? Sorry to ping you so often mate but we're on the pro plan and are looking at using this for enterprise purposes and this is pretty important. We assumed we could simply enable anonymized users & messages and then globally enable consent, hvaing everyone's user details anonymized. But everything is displaying as normal. tl;dr - Is there any way to globally get consent from the user (by default), that is, not interfere with how they post or need to ask them for consent at all, but still anonymize everything? (This is how we used Linen but it was terrible)
Rhys
Rhys6d ago
Yeah the setup for that is turning on consider all messages public + anonymize messages Usernames will be replaced with a random string but the text content will still be available
Ginzoyel
GinzoyelOP6d ago
So these two:
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Rhys
Rhys6d ago
Yep
Ginzoyel
GinzoyelOP6d ago
but with this one off:
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Rhys
Rhys6d ago
Yeah exactly, and the read the rules consent one
Ginzoyel
GinzoyelOP6d ago
Right thanks. Sorry this wasn't in the docs.
Rhys
Rhys6d ago
Sorry about these toggles, it needs to be clearer
Ginzoyel
GinzoyelOP6d ago
Yeah no problem. So now will it retroactively go back and anonymize everything or only for new posts?
Rhys
Rhys6d ago
Only for new but I can update the old ones on my end
Ginzoyel
GinzoyelOP6d ago
That is, do I need to somehow disable/wipe everything and resy- Ok could you please do that for us ❤️
Rhys
Rhys6d ago
Will do
Ginzoyel
GinzoyelOP6d ago
Migaku Community - Answer Overflow
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Ginzoyel
GinzoyelOP3d ago
Any update on this? We still seem to have tons of messages coming in with our user's real usernames. The older posts have also not been anonymized.
Ginzoyel
GinzoyelOP3d ago
On this page the first 3 user's usernames are all their real names: https://community.migaku.com/c/1125648920815607828
Migaku
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Solution
Rhys
Rhys3d ago
This should be fixed now

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