Answer Overflow

2/22/2024

DNS_PROBLEM

ERR_SSL_VERSION_OR_CIPHER_MISMATCH Do we hav to check by ourside?...

2/13/2024

What happens if a bot posted to an answeroverflow channel?

Is this supported?

Solution:

Webhook bot might not work - it’s a scenario we should add support for though

2/13/2024

Can other bots autothread ?

Hi, I want to use needle, which has an autoclose-immediately feature. Am i able to still use answeroverflow to index a page assuming a different service is setting up the threads? This is in a text channel

Solution:

It should appear within 5 hours, we’re going to update it to be real time :soonTM:

2/13/2024

Retroactive consent/indexing

I realized that the bot is indexing posts created before the bot was added to the server. I assume this only applies to users that consented after the bot has been added?...

Solution:

That question will be stored in our database, but not displayed until the user provides consent

2/13/2024

Disable bot responses

I saw that AnswerOverflow includes messages from other bots. These messages can be there for housekeeping/similar reasons. Is it possible to disable that behavior (at least for specific bots)?...

2/8/2024

Can't connect dashboard

https://www.answeroverflow.com/api/auth/error?error=connect%20ECONNREFUSED%20104.198.9.185%3A6926 Can't connect dashboard after login...

2/1/2024

SEO Question

Is there any change in SEO-related matters? Suddenly, my visibility and click-through rates have significantly decreased. Even the platform I used to use consistently showed at least 2,000 to 3,000 impressions on weekdays, but now it's not showing any exposure at all

1/30/2024

"kill switch" for complete anonymization?

Is there a process to just go "alright, now, make ⭐everything ⭐ anonymous regardless of what people checked or didn't check? I thought i pressed a few buttons related to that, but didn't get to see if it did the trick.

1/29/2024

Service down

https://techchat.tosspayments.com/ @Rhys...

Solution:

Hey, looking at the logs it’s only down for you it should be up for everyone else It looks like your sign in session expired with Discord and you need to log in again - I’ll update it so it won’t crash in that case...

1/22/2024

Hi I have a question

I want to remove #admin on my channel list How can I do that?...

1/21/2024

Mark as solved via API

I am thinking about whether this bot would be applicable in some server that already has its own bot-supported help system. Is it possible to mark a question as solved via some API? I wouldn't really want to require users to use both the server-tooling and the Answer Overflow bot in order to mark a question as solved (and I would also only mark posts as solved instead of messages since solutions often span over multiple messages). I guess the only solution would be to add a solved tag with the bot (or to not mark questions as solved). I assume this would work and not change anything about consent?...

1/21/2024

Consent with multiple users

The docs mention:

In order to comply with the Discord terms of service and respect user privacy, Answer Overflow requires users to provide consent to publicly display their messages.

So, if the asker in the help channel consented but other people (possibly giving the answer) didn't, will the post still be indexed? If so, I guess it only shows messages of the actual user? Does it also provide some information about messages being missing on the website?...

Solution:

Post is still indexed and stored in our database, for users who haven’t provided consent it’ll show as “sign in and join server to view”

haris

1/19/2024

Ability to add tags to remove whenever a thread is marked as solved

Hey there, in my community we have the Open and Solved tags for forum channels so we're able to easily filter for support threads that need to be answered, curious as to how I could make it so whenever the Solved tag is added, the Open tag is removed? If it's not possible that's fine I can add support for it in the community Discord bot. Thanks for the help in advance!

BufBuffalo

1/9/2024

Max number of channels indexed per server?

Is there a max limit of channels per server answeroverflow can index?

Solution:

No limit have as many as you’d want

DrR0x

1/4/2024

Anonymous users don't work

I can't seem to enable anonymise users properly, it's on but users are still shown on the website. Site Attached is the image of it being enabled....

Solution:

There’s two scenarios this could be: 1. users in your server have previously given consent and since they have they won’t be anonymized 2. the pages are cached on answer overflow, in this case it’ll show as anonymized by tonight...

DirtyJ

1/3/2024

Application Error when using the search icon on a custom domain

Howdy, just noticed that our search button is throwing an application error when clicked:

Application error: a server-side exception has occurred (see the server logs for more information).
Digest: 970742715

Application error: a server-side exception has occurred (see the server logs for more information).
Digest: 970742715

...

Solution:

I got the same issue, so its not only you

DirtyJ

12/23/2023

Custom domain with .support TLD

Howdy folks, Trying to use a .support TLD (e.g. example.support or subdomain.example.support) in the "Custom domain" field, but no matter how I enter it, validation fails with "Please match the requested format" Am I missing something here?...

Solution:

@DirtyJ sorry that took so long 😅 , I've put out a fix for it - go ahead and refresh then try again Please let me know if that resolves it and if you encounter any other setup issues!...

Mr Kod3ra

12/14/2023

Need support for this bug/error:

Can someone help me ?:

12/11/2023

What makes a forum comment appear and not appear?

I'm able to see this while logged in: https://www.answeroverflow.com/m/1182006382459883617#solution-1183863623500693514 But on incognito/logged out, the solution's not there....

Solution:

When you’re signed in it isn’t cached, when you’re signed out it is cached